Refund & Cancellation Policy
Last updated: 2026
1. Our Refund Policy
We offer a 7-day money-back guarantee for all course purchases. If you are unsatisfied with a course for any reason, contact us within 7 days of purchase and we will process a full refund.
2. Eligibility for Refund
To be eligible for a refund, you must request it within 7 days of the purchase date. Refund requests made after this period will not be processed. Refunds are not available for courses where more than 50% of the content has been watched.
3. How to Request a Refund
Contact us through our Contact page with your order details and reason for the refund. We will respond within 2–3 business days.
4. Refund Processing
Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.
5. Cancellation Policy
Course enrollments do not automatically renew. There are no subscriptions to cancel — you pay once and retain access to the course. If you wish to delete your account, please contact us and we will remove your data.
6. Disputes
If you believe there has been an error with your payment or refund, please contact us directly. We are committed to resolving any issues fairly and promptly.
7. Contact & Business Information
For refund requests or questions, contact us via our Contact page or email mlskillingcentre@gmail.com.
Registered business: MLSKILLING CENTRE, P.O. Box 1129, Kampala, Uganda.